Moray Claims is a trading name of Grigor & Young LLP, Solicitors and Estate Agents, Elgin and Forres, Moray, for personal injury (and other) compensation claims services provided by accredited, specialist solicitors.
Grigor & Young LLP (“G&Y”) is committed to preserving the privacy of all visitors to morayclaims.co.uk (the “Website”). We know that it is important to you how information about you is used and shared. We value your trust in us to do that carefully, reasonably and lawfully.
By interacting with the Website and providing us with information, you agree to the collection, use and transfer of your information under the terms of this policy. If you do not accept the terms of this policy you must leave this Website immediately and you may not use any of the services we provide on the Website.
Data Protection Manager
Our full details are:
Full name of legal entity: Grigor & Young LLP, trading as “Moray Claims”
Name of DPM: Peter Brash
Email address: email@example.com
Postal address: DPM, Moray Claims, Grigor & Young LLP, 1 North Street, Elgin, Moray IV30 1UA.
Telephone number: +44(0) 1343 544077
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO). The ICO is the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us first of all.
Information that we collect from you
If you register with membership or email newsletter part of the Website (when available), you will be asked to provide certain personal data or personal information about yourself including:
- Full name;
- Organisation Name;
- Email address;
- Sectors of interest;
- Services of interest; and
- Newsletter Subscription preferences.
(collectively, we refer to these as “Contact Details”)
We collect this information so that we can send you information from time to time based on the service and sector selections you have made.
Registration to membership or email newsletter part of the Website is completely optional and you are not required to register with them in order to view and contact us via the Website.
We may also collect information about your usage of the Website as well as information about you from any messages you post via the Website and e-mails or letters you send to us or information gathered during telephone conversations with you.
We do not collect any “Special Categories of Personal Data” about you (this can include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Neither do we collect any information about criminal convictions and offences.
It is important that the personal data we hold about you is accurate and current. Please let us know if your Contact Details change during your relationship with us.
This Website includes some links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and have no input to, or responsibility for, their privacy statements. When you leave this Website, we recommend that you read the privacy notice of every website you visit.
This Website is not intended for children and we do not knowingly collect data relating to children.
How is your personal data collected?
We use various methods to collect data from and about you including through:
• Direct interactions. You may give us your Personal Data by filling in forms (online or offline) or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
o apply for our services;
o register with the membership part of this Website or for our email newsletter;
o request marketing materials be sent to you;
o take part in a competition, promotion or survey; or
o give us feedback or a review.
• Third parties or publicly available sources. We may receive personal data about you from various third parties including analytics providers such as Google based outside the EU.
How we make use of your information
We will only use your personal data when the law allows us to do so. Mainly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us via email or phone or updating your preferences on the membership part of the Website or in relation to our email newsletter. You can change your profile settings by logging into the relevant section of the Website.
Purposes for which we will use your personal data
We have set out below a description of all the ways we intend to use your personal data and which of the legal grounds we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Note that we may process your personal data on more than one lawful ground, depending on the specific purpose for which we are using your data. Please get in touch with us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
We do our best to give you choices regarding certain personal data uses, particularly in the areas of marketing and advertising. We will get your express opt-in consent before we share any of your personal data with any organisation outside Moray Claims / G&Y for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by logging into the relevant section of the Website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Carrying out legal work on your behalf
If you engage us to carry out legal work or provide other advice to you, in order to carry out your instructions, we may need to use the information you provide us in a different way from the way set out in this policy. Please contact us if you have any queries.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
This Website is built using the Rainmaker Platform, which is a product of Rainmaker Digital Services LLC, based in the USA. To the extent that data is stored on their servers, your personal data is held/transferred outside the European Economic Area (EEA).
Their contact details are:
Rainmaker Digital Services LLC
6125 Luther Lane
Dallas, TX 75225
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will not hold your personal data for more than a year after you remove/delete your user account with the membership section of the website or our email newsletter, unless we are required to under law.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means – and the applicable legal requirements.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely, without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
These rights include, the right to:
- request access to your personal data.
- request correction of your personal data.
- request erasure of your personal data.
- object to processing of your personal data.
- request restriction of processing your personal data.
- request transfer of your personal data.
- withdraw consent.
For more information on your rights. please visit the Information Commissioner Officer’s website (www.ico.org.uk).
If you wish to exercise any of the rights set out above, please contact the G&Y DPM via firstname.lastname@example.org or by phone on 01343 544077.
No fee required in most cases
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, please note that we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may simply refuse to comply with your request, in these circumstances.
What we may need you to provide
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit to reply
We try to reply to all legitimate requests within one month. Occasionally, it may take us longer than a month, if your request is particularly complex or you have made a number of requests. In that event, we will notify you and keep you informed of progress.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors navigate our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
None of cookies on our Website collect or store personal data, we only store standard internet log data for our internal reporting purposes. We do this to find out things such as the number of visitors to the various parts of the Website. We collect this information in a way which does not identify anyone, keeping your privacy as well as allowing us to improve the Website.
Though the Website collects some personal / identifiable information, this is always done through asking you, the user, to enter details such as your email address. We will never capture personal information without making you aware first of all that we are doing so.
You retain the ability to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies, if you prefer. If you choose to decline cookies, you may not be able fully to experience the interactive features of the Moray Claims / G&Y services or the Website.