“I was driving on the A96 near Elgin and waiting to turn right into a side road. I was struck from behind by another car which was travelling in the same direction as me and failed to see my stationary vehicle. The speed of impact was probably about 50mph. My car was shunted forward for several metres. I suffered a whiplash injury. My main concern was what the costs would be in pursuing such a claim. After I spoke to you, I was reassured. I got a clear explanation of the process and the potential costs. It was very helpful to me being able to carry out nearly all matters by email after the initial face to face meeting. Other benefits of your service included: the fact that you are local to me; it was a personal service – I dealt with Peter Brash throughout the claim; and the fact I was constantly updated as the process evolved.”
DM, Elgin, Moray
