“I was injured in a serious road traffic accident near Fort Augustus when I was a front seat passenger in a car which was in a head on collision. Initially, after the accident, when I was still recovering from my injuries, I didn’t want the additional stress of making a claim, so I left it for a while. I didn’t know much about the process and wanted to know what would happen if I proceeded. I called a few solicitors to enquire but didn’t feel I could trust any of them. I called Grigor & Young and spoke with Marie Morrison. I could tell she was a genuine, honest person. She was easy to talk to and, above all, trustworthy. I left it for a few months and then got back in touch with her when I felt ready to proceed. I was very worried about the future but I feel more secure now. Having resolved the claim gives me some closure and helps me move forward. The claim helped me face up to many issues that I would probably have swept under the carpet. From these points of view, it was well worth it. Marie was always available to talk to and very accommodating if I wasn’t available to speak during working hours. Marie had a genuine and caring attitude to all dealings with me. I always dealt directly with Marie and could tell she cared about her job and was very good at it. She worked really hard on my claim and got me an excellent settlement. I’d like to say: thanks for all your hard work. It was a mad rush at the end and I really appreciate it. You have done an excellent job and helped me so much.”
JM, Inverness
