“I suffered an injury to my foot at work. When I thought about making a claim originally, I was concerned that I would have to pay for the services of a solicitor and I was worried it would be too expensive. I wasn’t sure I would have a valid claim. I thought I might be wasting my time and yours. Turns out I couldn’t be more wrong. My whole claim was dealt with by telephone and by letters. You took the worry of making the claim out of my hands. In the end, I have had no costs to pay. I received all my compensation, without deduction. I feel I have got 110% satisfaction. Thank you all so very much – you have been outstanding.”
MH, Wick, Caithness