“We were so traumatised by our accident that we were not quite sure how to proceed. After our first meeting with you, our feelings were that someone was going to help us. We liked the very sympathetic approach that was given to us and the professional and thorough detail that you went into. We felt we were consulted and kept advised throughout our claim. We found you very helpful to deal with and sympathetic. Everything was dealt with professionally, and our claim was settled satisfactorily and without us being distressed more than necessary, at what was a very upsetting time for us.”
Mr. and Mrs. Walker, Lossiemouth, Moray
